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Data Entry/Customer Service

   Closing Date: December 31, 2008

Company:Lancaster Foods, LLC
Jessup, MD
Job Location: Jessup - Howard County
Employment Type:Full Time
Department:Data Entry / Administrative
Benefits:Eligible for a full range of benefits after 60 days from date of hire - to include medical, dental, vision, LTD, AD & D, and 401k.

Description:

 

Maintain database by entering and shipping orders. Work with office staff to handle various front office tasks. Will be responsible for handling a multi-line phone and greeting guests. 

 

Duties:

DUTIES AND RESPONSIBILITIES:

 

  1. Provide support to Sales staff.
  2. Answer multi-phone lines.
  3. Enter, ship and check orders by utilizing Produce Pro. Verify completed invoices for signature and stamp.
  4. Handle copying, filing and faxing.
  5. Respond and handle driver and customer concerns.
  6. Greet visitors.
  7. Be familiar and comfortable with shipping procedures.
  8. Prepare cash deposits for the cash report.
  9. Participate in End of Month Inventory as needed.
  10. Maintain cleanliness of office.

Qualifications:

 
  1. HS Diploma or equivalent.
  2. A minimum of two to three years of related experience.
  3. Proficient with Microsoft Office applications (Word, Excel, and PowerPoint).
  4. Must possess 10-key calculator and keyboard experience.
  5. Must be able to demonstrate satisfactory written and oral communication skills.
  6. Must be able to demonstrate proper telephone etiquette, excellent customer service and satisfactory listening skills.
  7. Must be able to work a flexible schedule to include holidays and weekends.

PLEASE ANSWER ALL QUESTIONS RELATED TO THIS POSITION - OTHERWISE YOUR APPLICATION MAY NOT BE CONSIDERED.

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